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Backed By Gong.io, Inc.
AI-driven revenue intelligence and deal forecasting platform.
Gong uses AI to capture and analyze customer interactions, providing sales teams with complete visibility into deal progress, pipeline health, and revenue trends. It records calls, transcribes conversations, and delivers actionable insights to improve forecasting accuracy and identify risks. Gong integrates with CRM and collaboration tools, enabling data-backed recommendations and coaching for sales reps.
AI-driven pipeline analysis
Forecast accuracy improvement
Call recording and transcription
Rep coaching
Churn and deal risk alerts
Customer scoring
Core Conversation Intelligence
All Core features
Automatic Call Recording and Transcription (Speech-to-Text)
Conversation Intelligence and Analysis (e.g., Talk-to-listen ratios, competitor mentions, sentiment)
AI-Generated Call Summaries, Notes, and Follow-up Emails
Deal Boards and Deal Tracking (Real-time view of pipeline and deal risk)
Gong Forecast (AI-powered predictive forecasting)
Real user experiences from across different platforms
"Gong has become the single source of truth for our sales team. From deal management to forecasting it's been really easy to gain adoption across the team."
Scott T.
Recent
es cycles and high call volume.
aching and manager visibility.
ited budget flexibility.
ption or note-taking tool.
Providing a single source of truth for all customer interactions, turning raw conversation data into trustworthy, actionable AI-powered insights to drive productivity, predictability, and growth across the entire Go-to-Market (GTM) organization.
Steep and rigid pricing, especially for small teams, due to mandatory platform fees and annual contracts. No free trial or self-serve signup; requires engaging with the sales team for pricing/demo. High implementation costs and long setup time (3+ months) often requiring professional services. AI/Smart Trackers can suffer from context blindness, producing false positives and requiring extensive manual training and maintenance. No real-time coaching or guidance during active calls. Transcription accuracy can be imperfect with strong accents, background noise, or simultaneous speaking. Difficulty with data access, portability, and limited export options. Limited offline access.