Sprout Social | AI Agent | Alternates | Alternates - AI Agent Discovery Platform

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Sprout Social

Name: Sprout Social
Price: Contact for Pricing USD
Author: Sprout Social, Inc.

Backed By Sprout Social, Inc.

All-in-one social media management and analytics platform for teams.

Marketing & Content

Overview

Sprout Social is a comprehensive social media management platform for businesses and agencies. It provides tools for scheduling, publishing, engagement, analytics, social listening, and influencer management. Features include an AI assistant, Smart Inbox, custom reporting, chatbots, and integrations with Salesforce, Zendesk, HubSpot, and major social networks. Sprout Social is ideal for organizations needing advanced analytics, collaboration, and influencer marketing capabilities.

Use Cases

Bulk scheduling and content calendar

AI-powered post recommendations

Smart Inbox for unified messaging

Chatbot builder for automated responses

Custom and aesthetic reports

Influencer and campaign analytics

Track brand mentions

Sentiment analysis

Top Integrations

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API

Product Info

Deployment Method

API-basedSaaS

Model Type

Closed Source

Support

Pricing

Standard

$199/month

5 social profiles

Professional

$249/month

10 social profiles

Advanced

$399/month

10+ social profiles

Alternates Research On The Product

Top Features

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Smart Inbox (unified social engagement stream)

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Social Media Publishing & Scheduling

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ViralPost™ (patented optimal time publishing)

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Social Media Analytics & Reporting (including custom reports and campaign tracking)

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Team Collaboration Tools (message assignment, message approvals)

Strengths

Best-in-class reporting and in-depth analytics that offer detailed insights.
Clean, modern, and user-friendly interface/UX.
Constant improvements and keeping up with the latest social trends, especially AI integration.
Comprehensive, fully integrated platform for all social media management needs.
Responsive and helpful customer support team.

Weaknesses

Temporary loss of access to real-time data/reports during reported outages.
Glitches in key workflow features (approvals, scheduling) and a weak mobile app experience.
Support quality may vary significantly depending on the subscription tier (non-Enterprise users report slower response times).
High cost relative to alternatives, potential for over-inflating subscription fees as team and feature needs grow.
Complaints about the learning curve and complexity of the UI.

Reviews From The Web

Real user experiences from across different platforms

Sprout has consistently been the best social management tool I’ve used at various organizations. I have used it since 2011. It is always improving and keeping up with the latest trends in social media without over-inflating the cost like many other services. Its integration of AI tools has has been well thought out and actually adds value, unlike others that basically add AI as a sales gimmick.

Verified User

Recent

Recommendations

Mid-to-large organizations and agencies that require an all-in-one platform for publishing, engagement, and advanced analytics

re an all-in-one platform for publishing, engagement, and advanced analytics.

Teams that need robust collaboration and workflow features (approvals, task assignment)

features (approvals, task assignment).

Budget-conscious small businesses or solo creators (due to high per-user pricing)

(due to high per-user pricing).

Users who prefer a very simple, low-feature tool or those who are sensitive to a steep learning curve

r those who are sensitive to a steep learning curve.

Final Verdict

To empower brands and agencies to unlock their social media potential, drive impactful social strategies, and foster deeper customer connections by providing integrated, AI-powered tools for every aspect of social business.

Best For

•Mid-to-large organizations and agencies that require an all-in-one platform for publishing, engagement, and advanced analytics.
•Teams that need robust collaboration and workflow features (approvals, task assignment).
•Brands prioritizing deep data insights and AI-powered automation to handle high volumes of social activity.

Watch Out For

•High per-user pricing may be a dealbreaker for small teams.
•Consistent issues with publishing or approval workflows for agencies.
•Temporary loss of access to real-time data/reports during reported outages.
•Glitches in key workflow features (approvals, scheduling) and a weak mobile app experience.

High cost for small teams and solopreneurs. Steep learning curve and complex UI/UX for new users (user complaint). Advanced AI and Listening features are locked to higher tiers. Support sometimes falls short for non-Enterprise users (user complaint). Glitches/bugs reported: issues with errors/not saving, message approval flow failures, mobile experience disappointment (user reports).

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