Backed By Brand24
A social listening tool for reputation management and market insights.
Brand24 is an AI-powered social listening tool designed to monitor online mentions across social media, news, blogs, videos, forums, podcasts, and reviews. It helps businesses protect their brand reputation, measure brand awareness, analyze competitors, and discover customer insights through real-time analysis.
Track mentions across various online sources (social media, news, blogs, etc.).
Receive real-time alerts for new mentions.
Identify the sentiment (positive, negative, neutral) of mentions.
Detect and respond to negative feedback or crises quickly.
Identify potential PR issues before they escalate.
Understand public perception of the brand.
Track the volume of brand mentions over time.
Identify key influencers mentioning the brand.
Understand the reach and impact of online conversations.
Monitor competitor mentions and activities.
Identify competitor strengths and weaknesses.
Benchmark performance against competitors.
Understand customer needs and preferences.
Identify emerging trends and topics related to the brand.
Gather feedback on products and services.
Track the performance of marketing campaigns in real-time.
Understand which channels are driving the most engagement.
Optimize campaigns based on customer feedback.