Loading...
Backed By Cartwheel Inc.
On-demand delivery management software for restaurants and retail with real-time tracking.
Cartwheel offers an innovative delivery management platform that helps restaurants, courier companies, and retailers launch and scale their in-house delivery programs. Features include hybrid delivery options, real-time tracking, branded tracking pages, and marketing tools. Cartwheel integrates with over 30 food delivery platforms like Square, Toast, Uber Direct, and DoorDash Drive, enabling seamless order flow and delivery orchestration. Its automation reduces dispatching time, optimizes routes, and improves customer experience, making last-mile delivery more efficient and profitable.
In-house and third-party delivery integration
Optimized dispatching
Live delivery status updates
Customer notifications
Automated route planning
Reduced delivery times
Custom tracking pages
Promotional banners
400 orders included
400 orders included
400 orders included
Hybrid Delivery™ (Automatic in-house vs. 3PD dispatch)
AI-powered Auto-Dispatching and Smart Routing
Branded Real-Time Customer Tracking Links
Driver and Dispatcher Mobile Apps (iOS/Android)
Proof of Delivery (Photo, Signature, Barcode/ID Scanner)
Real user experiences from across different platforms
We have been using it for our in-house deliveries and third-party drivers. Our drivers use their app, which is easy to use, and our customers can see where our delivery driver is during their delivery. We are extremely pleased with the cartwheel app, and support has been extremely fast and very accessible.
Le Thai (Square seller)
March 7, 2023
e delivery fleet without fully abandoning third-party providers (Hybrid Model).
experience (branded tracking, Google Review integration).
e perfectly seamless for *all* order types without any potential for manual intervention.
may outweigh the savings on 400 orders.
Maximize profitability and control over the last-mile experience. It enables restaurants and retailers to leverage their own drivers for high-priority/high-margin orders while using 3PDs for overflow, increasing revenue (up to 27%) and saving costs (up to 20%).
The driver app has reported issues with inconsistent notifications and the messenger function failing at times. Some users report having to manually log in/out of multiple dispatcher accounts on the driver app. Initial setup/syncing with certain POS systems (e.g., Square POS entered orders) requires manual intervention.