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Glean Agent

Name: Glean Agent
Price: Contact for Pricing USD
Author: Glean Technologies, Inc.

Backed By Glean Technologies, Inc.

Enterprise knowledge AI agent that plans and acts on behalf of HR teams.

HR & Recruitment

Overview

Glean Agents enable HR teams to build, govern, and deploy secure AI agents that autonomously handle onboarding, policy lookup, knowledge queries, ticket triage, and approvals. These agents integrate across HR systems while remembering and acting on context.

Use Cases

Onboarding automation

HR policy lookup

Leave/ticket approvals

Internal knowledge retrieval

Top Integrations

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Platform

☁️

API

Product Info

Deployment Method

API-basedSaaS

Model Type

Closed Source

Support

Pricing

Custom Enterprise License

$50

Access to core Enterprise Search functionality

Alternates Research On The Product

Top Features

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Universal Workplace Search

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AI Assistant (AI Answers & Content Summarization/Generation)

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100+ App Connectors (Slack, Jira, Salesforce, Google Drive, etc.)

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Permission-Aware Access Control

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Real-Time Indexing

Strengths

Intuitive and easy to use.
Seamlessly searches across all workplace tools (breaks knowledge silos).
Saves significant time for employees (up to 110 hours/user/year).
Provides quick, comprehensive summaries and answers.
Fast time-to-value (setup in ~3 weeks).

Weaknesses

Risk of AI hallucination, meaning inaccurate data can be presented as fact if not verified.
AI accuracy struggles with completeness vs. accuracy at scale.
New features/agents are still evolving (e.g., scheduled tasks previously in closed beta).
Mandatory support fee is an additional cost component.
The company is a rapidly scaling startup (implied by high funding/valuation) which can affect long-term stability/support focus (though this is mitigated by enterprise focus).

Reviews From The Web

Real user experiences from across different platforms

I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provide a comprehensive summary is incredibly handy, as it saves me time when accessing critical workplace knowledge.

Verified User

N/A

Recommendations

Large organizations with highly distributed information across 100+ applications

ation across 100+ applications.

Companies needing enterprise-grade security (SOC 2, HIPAA, GDPR) and permission-aware access

, HIPAA, GDPR) and permission-aware access.

Small to mid-sized businesses with tight budgets (due to high cost)

due to high cost).

Teams primarily focused on content creation or highly structured, wiki-like knowledge management

hly structured, wiki-like knowledge management.

Final Verdict

Eliminating information silos and significantly reducing the time employees spend searching for knowledge (up to 110 hours per user/year), enabling faster decision-making and boosting productivity through AI automation.

Best For

•Large organizations with highly distributed information across 100+ applications.
•Companies needing enterprise-grade security (SOC 2, HIPAA, GDPR) and permission-aware access.
•Teams looking to automate complex, multi-step knowledge-based workflows with AI Agents.

Watch Out For

•High per-user cost for budget-conscious organizations.
•Lack of a free trial/pilot program.
•Risk of AI hallucination, meaning inaccurate data can be presented as fact if not verified.
•AI accuracy struggles with completeness vs. accuracy at scale.

AI answers can sometimes hallucinate or be inaccurate. Search results can be too broad, lacking advanced filtering/sorting (e.g., by date). High dependency on underlying data quality and governance. Very high cost structure, often requiring large enterprise budgets.

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