Cin7 | AI Agent | Alternates | Alternates - AI Agent Discovery Platform

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Cin7

Name: Cin7
Price: Contact for Pricing USD
Author: Cin7

Backed By Cin7

Use this AI to optimize inventory & order management for retailers and wholesalers.

E Commerce & retail

Overview

Cin7 is a cloud-based inventory and order management system designed for retailers and wholesalers. It offers centralized inventory, real-time multi-channel sync, warehouse management, barcode scanning, batch and serial tracking, and advanced automation. Cin7 integrates with eCommerce platforms, marketplaces, POS, shipping, and accounting systems, and supports order routing, dropshipping, and distributed fulfillment. Its automation and analytics help reduce errors, prevent overselling, and improve delivery performance.

Use Cases

Real-time sync with eCommerce and marketplaces

Centralized product information

Multi-location tracking and transfer

Barcode scanning and bin tracking

Automated order routing

Batch processing and dropshipping

Top Integrations

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API

Product Info

Deployment Method

API-basedSaaS

Model Type

Closed Source

Support

Pricing

Cin7 Core - Standard

$349

5 Users

Cin7 Core - Pro

$599

8 Users

Cin7 Core - Advanced

$999

15 Users

Alternates Research On The Product

Top Features

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Multi-Channel Order Management (E-commerce, B2B, Marketplace, POS)

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Real-time Inventory Management (Advanced Multi-Location Inventory)

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Warehouse Mobile Application (WMS Lite)

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Comprehensive Reporting

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Core Operations Features

Strengths

Robust and flexible inventory management system with room to grow
Excellent and responsive customer support (especially recent individual agent mentions)
Unified platform for multi-channel inventory and sales operations (single source of truth)
Powerful features for manufacturing, assembly, and serialized inventory
Seamless QuickBooks Online/Xero integration that saves time on reconciliation

Weaknesses

Inventory data inaccuracies from sync failure can lead to operational errors.
Persistent and unaddressed bugs in core functionality over long periods (4+ years for some reported issues)
Limited reporting capabilities preventing proper data analysis
Lack of phone/live chat support for urgent issues
Long wait times for ticket resolution (weeks for critical issues)

Reviews From The Web

Real user experiences from across different platforms

Overall I like that it provides a robust inventory management system with room to grow. Fundamentally changed every single thing that we do with every single order that we process.

Penny

Recent

Recommendations

Product-based businesses with complex, multi-channel sales (omnichannel)

el sales (omnichannel)

Businesses that require robust manufacturing and assembly features (BOM, MRP, production tracking)

ssembly features (BOM, MRP, production tracking)

Businesses prioritizing ease-of-use and simple, basic inventory needs

sic inventory needs

Companies with limited budget sensitive to unexpected, significant price increases

ted, significant price increases

Final Verdict

Providing enterprise-level, connected inventory management and ERP capabilities to small to mid-sized businesses (SMBs) to automate workflows, ensure real-time stock accuracy across all channels (omnichannel), and support scalable growth, especially for businesses with manufacturing or multi-channel complexity.

Best For

•Product-based businesses with complex, multi-channel sales (omnichannel)
•Businesses that require robust manufacturing and assembly features (BOM, MRP, production tracking)
•Companies already using Xero or QuickBooks Online that need advanced inventory and multi-warehouse tracking

Watch Out For

•Non-existent or slow support for critical system-breaking bugs
•Random breaking of core inventory sync integrations (overselling risk)
•Lack of refund/accountability for non-working implementations
•Significant annual price increases

Steep learning curve and complex functionality to master Interface can feel dated occasionally Reporting module customizations are limited Frequent, unexplained, and significant price increases have been reported Customer support quality is inconsistent (historically poor, with recent improvements noted) System is reported to be buggy and integrations can break without alerts (e.g., inventory not pushing to Shopify/Amazon) Refunds are often refused even when onboarding/product is deemed unusable

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