Freshdesk Analytics

Name: Freshdesk Analytics
Price: Contact for Pricing USD
Author: Freshworks Inc.

Backed By Freshworks Inc.

Use this AI to analyze Freshdesk data and visualize support metrics for managers.

Data & Analytics

Overview

Freshdesk Analytics provides real-time insights into ticket trends, agent productivity, SLA tracking, and workflow efficiency with customizable dashboards.

Use Cases

Track ticket inflow and resolution

Identify trends and bottlenecks

Monitor productivity

SLA and response time tracking

Custom dashboards

Automate reporting

Top Integrations

🌐

API

Product Info

Deployment Method

API-basedSaaS

Model Type

Closed Source

Freshdesk Analytics

Freshdesk Analytics

Overview

Use Cases

Top Integrations

Product Info

Deployment Method

Model Type

Support