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Backed By SmartSurvey Ltd.
Secure online survey platform for enterprise and research use.
SmartSurvey is a secure online survey platform designed for enterprise, academic, and government use. It offers customizable surveys, advanced logic, and GDPR-compliant data storage. SmartSurvey integrates with CRM, marketing, and analytics tools, and supports feedback collection, employee engagement, and market research.
Secure data storage
Customizable survey logic
Employee engagement
Customer and market research
CRM and analytics integrations
Automated reporting
1 User, Unlimited Surveys
1 User, Unlimited Questions/Surveys
3+ Users, Collaboration Tools, Dashboards
Unlimited Surveys & Questions (Paid Plans)
Skip Logic & Page Logic
Real-time Results and Graphical Analysis
Two-Factor Authentication (2FA)
Export Options (CSV, Excel, Word, PDF, SPSS)
Real user experiences from across different platforms
Easy to use, lots of customisation, strong reporting features and fab customer service. Really easy to use product and good value for money.
Katie N.
Recent
R and data residency laws.
PAA/ISO-level security compliance.
features (API, Webhooks) for free or cheap.
ion options (e.g., custom HTML/CSS editing).
Provides a highly compliant, enterprise-grade survey solution with mandatory UK data residency and robust security certifications (ISO 27001), making it the preferred choice for UK/EU public sector, financial, and healthcare organizations requiring strict data sovereignty.
Limited customization of text formatting (e.g., cannot bold/italic text within questions). Exported data can have analysis issues (e.g., downloaded data categorized as string variables). Free plan is very restrictive (100 responses/month, 15 questions max). Misleading upgrade promises and difficulty obtaining refunds have been reported.