Wizr AI | AI Agent | Alternates | Alternates - AI Agent Discovery Platform

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Wizr AI

Name: Wizr AI
Price: Contact for Pricing USD
Author: Wizr AI

Backed By Wizr AI

Use this AI to assist customer support agents by generating response drafts.

Customer Support

Overview

Wizr AI is an advanced enterprise AI platform that delivers support analytics, real-time agent assist, and workflow automation for customer support teams. Its AI Copilot analyzes customer queries, predicts sentiment, generates draft responses, and recommends knowledge base articles, boosting agent efficiency and consistency. Wizr AI integrates with major CRM and support platforms, supports secure data governance, and provides customizable analytics dashboards for continuous improvement.

Use Cases

Suggests responses and articles

Sentiment and tone analysis

Custom dashboards

Proactive issue identification

Automate ticket categorization

Integrate with support platforms

Top Integrations

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API

Product Info

Deployment Method

API-basedSaaS

Model Type

Closed Source

Support

Alternates Research On The Product

Top Features

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Enterprise AI Agent Builder

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Agentic Workflows

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Pre-built Agents (Customer Support, ITSM, Legal, Sales, HR)

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Wizr CX Control Room (Customer Sentiment & Insight Analysis)

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Wizr Auto Solve AI (Automated ticket resolution)

Strengths

Ability to continually learn and improve with every new data input (Stevo Mascarenhas, Project44)
Auto-solve and deflect queries efficiently (up to 45% deflection for one client)
Prioritization and categorization of tickets leading to increased customer satisfaction (Anup Mohan, Premagic)
Addresses complex customer queries quickly and accurately.

Weaknesses

Some third-party sources state no API is available, which could limit custom development and integration despite other mentions of integrating APIs.
No public pricing, potentially high cost for smaller teams.
API availability is unclear or stated as 'No' on some third-party sites.
No transparent pricing plans, requires requesting a demo/quote.

Reviews From The Web

Real user experiences from across different platforms

Wizr was able to prioritize tickets, categorize the tickets and eliminate a number of duplicate tickets resulting in significant increase in customer satisfaction.

Anup Mohan, CEO

Recent

Wizr AI Website/Case Study (Premagic)

Recommendations

Enterprises looking for a custom, secure, all-in-one platform to deploy a fleet of domain-specific AI agents (CX, HR, IT)

ne platform to deploy a fleet of domain-specific AI agents (CX, HR, IT).

Companies with large volumes of support tickets seeking high automation/deflection rates and agent productivity gains

eking high automation/deflection rates and agent productivity gains.

Small businesses or individuals seeking a simple, low-cost, plug-and-play AI chatbot or no-code solution

low-cost, plug-and-play AI chatbot or no-code solution.

Users requiring a transparent, publicly available pricing model

pricing model.

Final Verdict

Accelerate time-to-value for enterprise AI adoption by enabling quick and secure deployment of autonomous AI Agents and workflows, leading to 10x productivity improvement and significant ROI.

Best For

•Enterprises looking for a custom, secure, all-in-one platform to deploy a fleet of domain-specific AI agents (CX, HR, IT).
•Companies with large volumes of support tickets seeking high automation/deflection rates and agent productivity gains.
•Organizations with strict security and compliance requirements (SOC 2 Type 2, ISO 27001) that need to use proprietary data to train their AI.

Watch Out For

•Some third-party sources state no API is available, which could limit custom development and integration despite other mentions of integrating APIs.
•No public pricing, potentially high cost for smaller teams.
•API availability is unclear or stated as 'No' on some third-party sites.
•No transparent pricing plans, requires requesting a demo/quote.

API availability is unclear or stated as 'No' on some third-party sites. No transparent pricing plans, requires requesting a demo/quote.

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