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Backed By ShepHertz Technologies Pvt. Ltd.
Use this AI to automate customer support workflows across channels for businesses.
ShepHertz is a cloud-based platform offering omnichannel self-service, automation, and workflow management for customer support. It enables businesses to deploy chatbots, knowledge bases, and automated workflows across web, mobile, and messaging channels. ShepHertz integrates with CRM, analytics, and support systems, providing analytics and reporting for continuous improvement.
Chatbots and knowledge bases
Support across web, mobile, messaging
Automated workflows
Reduce manual intervention
Performance tracking
Continuous improvement
Up to 1 Million API Calls/month
Up to 15 Million API Calls/month
Up to 2 Million Messages/month
800+ App42 Cloud Backend APIs (User Management, Push Notifications, NoSQL Storage, Gaming Services, etc.)
App42 API Gateway (API Creation, Monitoring, Security, Caching, Quotas, SDK Generation)
AppWarp Real-Time Multiplayer Gaming Engine (Real-Time/Turn-Based, Matchmaking, Rooms, Lobbies, Connection Resiliency)
App42 PaaS/BPaaS/GPaaS (Polyglot application hosting, Multitenancy/Isolation, Horizontal/Vertical Scaling)
Omni-Channel Marketing Automation & Analytics
ansformation platform to quickly launch omni-channel applications and securely expose legacy services via API.
-time multiplayer backend (AppWarp).
nt public user reviews/ratings on platforms like G2/Capterra/Trustpilot (appears to focus heavily on Enterprise B2B/Dedicated solutions, leading to less public feedback).
lity SLA without paying for premium plans.
A comprehensive, one-stop-shop, omni-channel platform that accelerates digital transformation for enterprises by offering pre-built, scalable, and secure API-based services and platform solutions for faster app and game development and deployment across public, dedicated, on-premise, or hybrid clouds, with committed SLAs.
Complex ecosystem with multiple distinct products (App42 Cloud APIs, AppWarp, API Gateway, PaaS, AI Tools) Some documentation/forum threads may be older, reflecting product iterations. Overage charges for messages/data transfer/Kontena usage in Pay-as-you-Grow plans. Lack of granular feature comparison for some products like AppWarp and the AI suite on the main site.