NICE CXone

Name: NICE CXone
Price: Contact for Pricing USD
Author: NICE Ltd.

Backed By NICE Ltd.

Unified AI contact center platform for automation and workforce optimization.

Customer Support

Overview

NICE CXone: AI-powered cloud platform for unified contact center operations, streamlining customer interactions and boosting agent productivity.

Voice, chat, SMS, and social

Unified agent workspace

Interaction orchestration

Self-service bots

Quality management

Performance analytics

Real-time dashboards

Customer journey insights

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API

API-basedSaaS

Closed Source