Backed By IBM watsonx Assistant
A conversational AI platform for virtual agents.
IBM watsonx Assistant is a conversational AI platform designed to build virtual agents that enhance enterprise productivity by delivering frictionless self-service and support.
Provide 24/7 customer support with AI-powered virtual assistants.
Reduce operational costs by automating repetitive customer queries.
Streamline HR processes by answering employee questions about policies, benefits, and onboarding.
Save time for HR teams by automating routine tasks.
Generate leads and improve customer engagement with personalized interactions.
Assist customers in real-time with product recommendations and information.
Deploy chatbots across multiple channels like websites, social media, and messaging platforms.
Ensure consistent customer experiences across all touchpoints.
Integrate with corporate data collections to provide accurate, contextual answers.
Use retrieval-augmented generation (RAG) to deliver up-to-date responses grounded in company knowledge.